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Bhagy, found in the Volunteer to Career (VtC) programme a gateway to possibilities, like holding a can of glitter spray with the anticipation of creating something beautiful. Just as each spray adds a touch of sparkle, each experience in her journey added a new dimension to her growth, learning, and personal transformation. It’s great to see Bhagy shine as she understood that her journey was not just a story of career pathway but one of self-realisation and empowerment.

I. Discovering CNWL: A platform of possibilities

A New Beginning: "I joined the VtC programme as a Care Support Volunteer at St Charles Hospital Mental Health Centre” Bhagy explained. As an international student, fuelled by a passion to delve into the NHS's mental health services, she discovered a platform for exploration. "I wanted an opportunity where I can learn more about NHS and the mental health careers," she expressed, marking the first step in her pursuit of understanding.

2. Skill Development: The Crafting of a Professional

Promoting Empathy and Decision-making: Bhagy's involvement in the VtC programme was a crucible, refining her abilities. "I also enhanced decision-making abilities and the skill of seeking guidance/support when needed," she explained, highlighting the beginning of her transformation.

3. Learning and Growth: A Continual Process

A Personal Realisation: "This experience helped me recognise that a hospital setting aligns well with my career aspirations," Bhagy said, her voice filled with earnestness. As she navigated through her journey, she saw first-hand the transformations within the wards, a testament to the dynamic nature of healthcare settings. It was the heartfelt conversations, the shared smiles with patients, and the camaraderie with the staff that enriched her experience, making her realise that this was more than a career opportunity - it was a calling. Every day became a chance to learn more about herself and get closer to what she truly wanted in her heart.

4. Confidence and Adaptation: Navigating Change

Finding Her Place: She faced the unknown, with no health care experience, grappling with cultural differences and communication challenges. But her time in a diverse Acute Mental Health hospital environment, within CNWL, became her training ground. "This encounter solidified my confidence in seamlessly fitting into this work culture," Bhagy shared. Day by day, she connected deeply with the patients, learning to understand their various needs and providing them with comfort and company. It wasn't just about getting used to a new place; Bhagy was blossoming, gaining confidence and finding her place in her new surroundings. As Bhagy delved deeper into her role, she realised how vital her volunteer role was in the grand scheme of things. From helping the clinical team with everyday tasks to offering a listening ear to patients, Bhagy became a beacon of warmth and support in the hospital's daily hustle and bustle. Her journey was shaping not only her career path but also her personal growth, making her an integral part of the CNWL community.

5. Recognition and Mentorship: Building Blocks of Success

The Power of Support: "Their collective support from Volunteer to Career Lead and St Charles staff solidified my career aspirations and propelled me towards a rewarding path in healthcare," Bhagy acknowledged, emphasising the essential role of mentorship and positive feedback Volunteer to Career Lead.

6. Transitioning to Employment: A Dream Materialised

Guidance Towards Goals: The VtC programme, led by the Volunteer to Career lead, provided Bhagy with personalised guidance that was instrumental in helping her navigate the intricate paths of the healthcare sector. From understanding the unique needs of the patients, she worked with to building a network with the healthcare professionals she assisted, the programme paved the way for her personal and professional growth.

"This personalised guidance was immensely beneficial in preparing for the application and interview processes," Bhagy acknowledged, highlighting the critical role that the VtC programme played in bridging her journey from a volunteer to a potential employee in the healthcare sector.

7. Personal Transformation: Beyond the Professional Sphere

A Deep Connection: "Building meaningful relationships with patients has been a deeply moving experience. These experiences have changed me profoundly," she reflected, showcasing the deeper, empathetic aspect of her journey.

8. Recommendation: An Invitation to Growth

A Path to Transformation: Bhagy's inspiring journey with CNWL's Volunteer to Career (VtC) programme speaks to those who yearn for more than just a career. She passionately advises: "Join the VtC programme. It's about personal transformation that's truly meaningful. Engaging with patients and professionals offers insights beyond textbooks, enriching your understanding in unique ways. From guidance and mentorship to grasping the impact of the smallest of gestures, this journey deepens your appreciation for care and support. It's a path that nurtures kindness, purpose, and personal growth."

Conclusion: A lighthouse of determination and growth

Bhagy's journey stands as a lighthouse of courage, resilience, and compassion, casting rays of hope and ambition that reach beyond the boundaries of healthcare. Through CNWL VtC programme, she didn't merely have the mentoring, the experience and skills to support her to find a position as an IAPT Community Connector within CNWL NHS; she discovered a guiding light, illuminating her path with skills, confidence, and training acquired through volunteering at CNWL NHS St Charles Mental Health centre. Her story shines brightly, an inspiring beacon leading countless others towards their unique potential.

With the right guidance and unwavering determination, Bhagy's journey demonstrates that the pursuit of dreams can create a radiant path of fulfilment, growth, and lifelong learning. The VtC programme, an essential beacon in her journey, transformed her volunteer role into a thriving career within CNWL NHS a brilliant reflection of her aspirations, encouraging others to navigate their own transformative paths.